24 April 2013

Compensation call for Goodna after NBN fiasco

IPSWICH Councillor Paul Tully has called on NBN Co to negotiate compensation for Goodna businesses affected by loss of internet and phone services.

A 2400-line cable that serviced 650 homes and businesses was severed while a contractor was laying the National Broadband Network (NBN) on Tuesday.

These businesses have been struggling since the 2011 flood and this has been a real kick in the guts,'' Cr Tully said.

It's not good enough for NBN to leave town with businesses still suffering financially because of NBN's incompetence.

Q u e e n s l a n d N B N Co spokesperson Ryan Williams said business owners seeking compensation should contact their service provider who will assess each claim.

As is always the case, all the parties involved need to assess the situation and where the issue has arisen,'' Mr Williams issue has arisen,'' Mr Williams said.

In the meantime, if people have particular concerns they should speak to their phone or internet provider, who will assess each case.''

Telstra's Jane de Gault said the company was working to find how the cable was damaged.

South-West News


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