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12 April 2012

Telstra blames thieves for outage

TELSTRA is blaming thieves for causing widespread outages for its mobile phone, fixed phone and broadband customers in the Springfield area.

The provider's southern Queensland region general manager Nigel Beaman said cables had been deliberately cut in a pit near a service station that was the target of a burglary.

"Apparently thieves cut the cables in a bid to disable alarms," Mr Beaman said this afternoon.

"Telstra have had a repair crew on site since early this morning and we hope to have services restored by late this afternoon all being well.

"Telstra is obviously very concerned for the inconvenience caused to our customers from this sort of vandalism and we are doing all we can to restore services as quickly as possible."

Police are investigating the incident.

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